Agentic AI: AI agents, online payments and PSD3 compliance

Episode 2: AI agents are reshaping how consumers and businesses interact with payments — but the regulatory landscape governing those interactions is shifting at the same time.  

How do PSD2, PSD3, GDPR and UK rules apply when an agent is initiating or authorising a transaction? Who is liable when something goes wrong? And how can product, legal and risk teams turn regulatory complexity into competitive advantage? 

Alex Shandro and Nikki Johnstone explore how AI agents are transforming the online payments journey, unpacking the consent, authentication and liability questions that arise when agent-led commerce meets financial regulation. They examine the protocols powering this shift and explain what it means for organisations building or operating AI-enabled payment services. 

Agentic AI explores the legal, regulatory and commercial implications of AI agents in business. In each episode, our specialists decode the risks, regulatory frameworks and practical steps organisations need to deploy AI agents with confidence. The series is designed for legal, compliance, risk and technology leaders navigating the fast-moving frontier of autonomous AI.